About Us

We offer free, confidential counselling to young people aged 13 -25 years living in Bedford Borough or North Central Bedfordshire.

Established for over 25 years delivering free and confidential counselling

Bedfordshire Open Door

You can self refer by calling us or you can text us or email us and we will call you. If you prefer to have the support of a professional or family member then you can call us with them present to assist you with the call. We are a friendly bunch and we are here to support you in the way that suits you best. We are a place where you will be accepted, be safe and be heard.

Bedfordshire Open Door is committed to offering an accessible, confidential and free professional counselling service to young people living in Bedfordshire. Our aim is to enable young people to manage their own lives with confidence and safety.

We have been established for over 25 years delivering free and confidential counselling to young people aged 13 to 25 years. We have a dedicated Board of volunteer Trustees who oversee the strategic and financial aspects of the organisation, an experienced professional management and administration team and 33 counsellors, many of whom offer their time and expertise as volunteers. We are a registered charity no. 1053008 and a limited company no. 3157152.

Over the years we have developed and extended our services. We now offer:-

  • Face to Face Counselling
  • Online Counselling 
  • Telephone Counselling
  • Drop-In Sessions
  • Therapeutic Groupwork
  • Online Wellbeing Sessions
  • Schools Based Counselling
  • Impakt Housing & Support
  • Specialist Service for Victims of Crime
  • Specialist Service for Unaccompanied Asylum Seekers
  • Room Hire for local qualified counsellors

In 2018-19 we offered 3,423 counselling sessions to 468 young people, a 40% increase on the previous year 96% of our clients felt that counselling helped them to understand their feelings and 91% said we offer a welcoming environment.

bacp - accredited
Bedfordshire Open Door is proud to have service accreditation by the British Association for the Counselling Professions – this is a recognised quality standard for organisations providing counselling and psychotherapy and demonstrates an accountable, ethical, professional and responsive service to clients, staff, volunteers and stakeholders.

We are funded by a number of grant making trusts including the National Lottery Community Foundation, Children In Need, The Harpur Trust, The Masonic Charitable Foundation, The Ian Salverson Trust and many more…

We have also had dedicated funding from the Bedfordshire Police & Crime Commissioner for our specialist work with victims of crime.   

As a small charity we also rely on donations and regular giving from our supporters in the community. 

If you want to talk…

This is a place where you will be accepted, be safe and heard.

01234 360388

07922 105200

Write to Us:
120 Tavistock Street,
Bedford, MK40 2SA